Life can be…a lot. Managing things like your to-do list, properties, bills or even your mail can require time that you simply don’t have. This is why we founded Atlas : to keep you from having to worry about these types of tasks, so your time is truly yours to spend.
Our Atlas Coordinator, Jennifer (Jenn) Wenande, and Atlas Assistant, Brenda Fernandez, are passionate about taking care of clients. For them, hearing a client say “you make my life easier” is the greatest compliment they can receive.
Keep reading to learn more about these two talented individuals as well as how they help our Atlas clients sleep more soundly at night.
How did you come to Atlas?
JW: Before coming to coming to Atlas, I had spent more than 25 years providing executive administrative support to presidents and CEOs in technology, engineering, and software companies. While taking a break from the corporate world, I began providing personal assistance for families. I’m a caregiver at heart, so when the opportunity to join Atlas came along, it was the perfect combination of my professional experience and personality.
BF: I started my career working for a construction company and then spent many years as an executive assistant at two different architecture firms. In 2011, I began working as an executive assistant at a law firm in Boulder before joining the Atlas team in 2023. Having experience across multiple industries has definitely been an asset for the work I do today.
What kinds of tasks do you handle for your clients?
JW: It depends on the client. Our goal is to support our clients in a manner that works for their unique situation. Sometimes this means making flight arrangements or managing bill pay or mail. We’ve helped with everything from setting up dog daycare bookings to serving as the client’s representative when building a house from scratch. No two days are alike!
BF: The range of the tasks we handle amazes me. I’ve taken care of everything from renting storage units to ordering gifts and prescriptions to making travel arrangements and itineraries. It really is anything a client is worried about or doesn’t have the time or understanding to do themselves.
What do you love most about your role?
JW: I love when a client tells me that I make their life easier. I also find the work I do, which I like to call “true customer service,” very rewarding. Because we provide each client with a dedicated team, their requests are addressed promptly. Unfortunately, poor customer service has become the norm, and I want every client to know how important they are to me.
BF: Taking the weight of worry off of someone’s shoulders is immensely rewarding. And the variety is hard to beat. I’ve never had a day where it’s felt like déjà vu.
How does someone start working with Atlas?
JW: The first step is to reach out to us directly or through their referring partner to schedule a discovery call. In this meeting, we get the opportunity to learn more about their individual needs. After a client has expressed interest in a deeper dive into Atlas, we have a clarity call to review their securely uploaded documents and to continue to narrow in on their specific needs. Once they’ve joined us, we provide them with a personalized email address that consists of all of their team members for easy communication, and the onboarding process begins!
How can we make your life easier?
If you’d like to learn more about how Atlas can help support you and your family or business, please connect with us today.